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Advantages
✔ Best rate available online
✔ No commission fees
✔ Direct communication with the property
✔ Greater flexibility
✔ Personalized assistance
Advantages
✔ Best rate available online
✔ No commission fees
✔ Direct communication with the property
✔ Greater flexibility
✔ Personalized assistance
FAQ 2

FAQ

GENERAL INFORMATION

What time are check-in and check-out?

Check-in is available from 2:00 PM to 8:00 PM in person. After 8:00 PM, self check-in is available.
Rooms located in the separate building are available exclusively via self check-in.
Check-out must be completed within the time indicated in your booking confirmation.

What are the reception hours?

Reception is open from 9:00 AM to 8:00 PM.

Which languages are spoken at reception?

Italian, English, Spanish, and Tagalog.

Where is the property located and how can it be reached?

The property is located at Corso Italia 92, Rome.

Is parking available on site?

No. Nearby parking is available at Garage Macro, Via Cagliari 35.

Is there an elevator?

Yes.

Is the property accessible?

The property is located in a historic building with architectural barriers.

Is Wi-Fi available?

Yes, free Wi-Fi is available.

Are pets allowed?

No.

Is luggage storage available?

Yes, from 9:00 AM to 8:00 PM.

What amenities are available in the rooms?

Private bathroom, LED TV, air conditioning/heating, kettle, coffee machine, safe, and Wi-Fi.

Is there a city tax?

Yes, €5 per person per day. Children under 10 years old are exempt.

Which credit cards are accepted?

Visa, Mastercard, and American Express.

CHECK-IN & CHECK-OUT

How does check-in work?

Upon arrival, guests receive their keys and house rules information.

Is early check-in possible?

Yes, subject to availability and with a surcharge.

Is late check-out possible?

Yes, subject to availability and with a surcharge.

PROPERTY & SERVICES

Is a shuttle service available?

Yes, subject to availability and with a surcharge.

Is there an electric vehicle charging station?

Available on the street and not bookable.

Are children allowed?

Yes, only if accompanied by their parents.

Does the property have a private beach?

No.

Are beach towels provided?

No.

ROOMS

Are baby cots available?

Yes, upon request and subject to availability.

Are accessible rooms available?

No.

BREAKFAST

Is breakfast included?

It depends on the selected rate.

What time is breakfast served?

From 7:00 AM to 10:00 AM.

Where is breakfast served?

In a partner café a few meters from the property.

What type of breakfast is served?

Italian breakfast.

Are gluten-free, vegetarian, or vegan options available?

No.

RESTAURANT & BAR

Is there a restaurant on site?

No.

Is there a bar on site?

No.

Are gluten-free, vegetarian, or vegan options available?

No.

SPA, POOL & GYM

Is there a spa or wellness center?

No.

Is there a swimming pool?

No.

Is there a gym?

No.

ACTIVITIES & EVENTS

Is concierge service available?

Reception can assist with ticket bookings and tours.

Do you organize tours or excursions?

We partner with MP Tour for excursions and tours in Rome.

Can weddings or private events be organized?

No.

PAYMENTS & CANCELLATIONS

What are the cancellation terms?

They depend on the selected rate plan at the time of booking.